I created an account, but I don’t see any orders. Where is my order?
After creating your online account, you can link your order to your account through one of two methods:
- If you have your barcode or invoice number: From the homepage of your account, click “Register my code” and input your barcode or invoice number.
- If you do not have your barcode or invoice number: From the homepage of your account, click “Find my order” and enter your full name, date of birth, and phone number. We will call or text you with a short verification code that can then be entered on the screen to complete your order registration.
Note: If we have not yet received an order from your physician, you will be unable to register it until we receive your order and send your welcome email/text.
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March 17, 2021
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