Convenient, real-time access to sample status for patients and healthcare providers
Now patients and healthcare providers can access real-time status of any Counsyl genetic testing sample in Counsyl’s patient and provider portals.
Counsyl’s provider portal enables providers to order tests, access patient results, and view all documentation associated with Counsyl genetic counseling sessions. The My Counsyl patient portal enables patients to view cost estimates, access their results, and access or schedule genetic counseling sessions.
Through these same portals, patients and providers can access important sample status information, including:
- Sample receipt date
- Current sample status in the lab
- Standard turnaround time estimation
Sample tracker statuses include:
In the next few weeks, when patients are notified that Counsyl has received their order or their sample, they will also be notified* of this new, self-service sample tracker.
Interested in this feature? Contact us.
*If your practice does not utilize the results delivery function of Counsyl Complete, your patients will not be notified directly. If they set up an online account, they will see a sample tracker upon logging in which explains that results will be released to their provider when ready.
September 22, 2020
Honoring Evan’s Memory: Raising Awareness About Tay-Sachs Disease
When I gave birth to my first child, Evan, in August of 1994, my husband Jeff and I were elated. After nine long…Read more about Honoring Evan’s Memory: Raising Awareness About Tay-Sachs Disease
August 26, 2020
New York Photographer’s Connection to Breast Cancer Helps Shape Myriad’s New Message of Human Understanding
Meet Katie McCurdy*. She is a talented photographer who has traveled the world to create vibrant, expressive images that capture authentic and intimate moments. She is also the…Read more about New York Photographer’s Connection to Breast Cancer Helps Shape Myriad’s New Message of Human Understanding
June 16, 2020
Remote Solutions to Assess Reproductive Risk
In March, ASRM recommended that fertility care providers delay any but the most urgent reproductive care cases to mitigate the…Read more about Remote Solutions to Assess Reproductive Risk